Refund policy
Refund & Return Policy
At TinyMiny Toys, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we are here to help.
Returns & Exchanges
You may request a return or exchange within 48 hours of receiving your order if:
-
The product received is damaged.
-
The product received is defective.
-
The wrong item was delivered.
To initiate a return or exchange, please contact our customer support team with clear photos of the product and packaging.
Non-Returnable Items
We do not accept returns or exchanges for:
-
Change of mind after purchase.
-
Products damaged due to misuse.
-
Items returned without original packaging.
Refund Process
Once your return request is approved and the product is received and inspected, the refund will be processed through the original payment method or an agreed alternative method.
Shipping Charges
Delivery charges are non-refundable unless the error was made by TinyMiny Toys.
Contact Us
For return or refund requests, please contact our customer support team through the Contact Us page.